Lavu

Reliability and Value: Users find Lavu to be a reliable and valuable POS system for their businesses. Many reviewers have stated that they trust Lavu to effectively manage their operations, highlighting its dependability in day-to-day business activities.

Easy to Use: The user finds Lavu incredibly easy to use in both front and back of house operations. Several users have praised the intuitive interface of Lavu, which allows them to navigate the system effortlessly and efficiently carry out tasks such as taking orders, splitting checks, and tracking sales.

Convenient Cloud-Based System: Lavu's cloud-based nature makes it convenient for the user to make changes on the fly. Numerous reviewers appreciate being able to access real-time data and reports from anywhere, whether it be from their phone, computer, or tablet. This feature enables them to stay connected with their business even when offsite.

Difficulty reaching customer support: Some users have expressed frustration with Lavu's customer service, stating that they have difficulty contacting them and receiving unhelpful support. This sentiment has been shared by multiple reviewers.

Frequent system downtime: Users mention that Lavu's system goes down frequently, causing disruptions in credit card processing and order management. This issue has been mentioned by several reviewers as a major drawback of using Lavu.

Lack of offline mode: Many users report that Lavu lacks an offline mode, making it unusable when there is no internet connection or server crashes. This limitation has been highlighted by a number of reviewers as a significant drawback to the software.

Users recommend the following:

1. Talk to the Lavu team and discuss expectations of the software.
2. Contact someone currently using Lavu to get their input.
3. Work with a certified reseller who can provide hardware consultation and software training.
4. Ensure reliable WiFi and thoroughly train all employees on the Lavu system.
5. Get set up properly upfront and ensure that Lavu meets specific business needs.
6. Ask lots of questions before implementing Lavu.
7. Utilize Lavu for ease of customer use and categorizing sales, rather than for inventory purposes.
8. Be cautious and wary when using Lavu.
9. Double-check reports to verify accuracy, and call monthly to verify sales reports.
10. Allow time for set-up and take advice from Lavu specialists on menu set-up.
11. Try out Lavu through a trial to test compatibility with the business.
12. Ensure the required internet connection for Lavu to avoid configuration problems later.

In summary, users recommend discussing expectations, seeking input from current users, working with a certified reseller, ensuring reliable WiFi, thorough employee training, proper setup, asking questions, utilizing Lavu for sales management, being cautious and verifying reports, allowing time for setup and taking advice from specialists, trying out a trial version, and ensuring an appropriate internet connection.